FAQ

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General Question

What types of translation services do you offer?

We provide translation services in a wide range of domains, including the legal, financial, technical, medical and marketing fields. We also translate and ATIO certify official documents.

How do you ensure the accuracy of your translations?

Our team consists of native speakers with expertise in the relevant fields of translation. We follow a rigorous quality control process based on the four-eyes principle. All our translations must be approved by at least two professional translators before they are delivered to you.

How do I request a quote for a translation project?

You can request a free, no-obligation quote by filling out our online form or contacting us via email or phone. Please provide details about the document (or project), including word count, language pair, and any specific formatting or technical requirements.

Do you offer certified translation services?

Yes, we provide ATIO-certified translations that are suitable for legal, immigration, and official purposes.

How do you handle confidential information?

We take confidentiality seriously. We are happy to sign non-disclosure agreements (NDAs) when necessary, and we use secure methods for file transfer and storage. If you have specific confidentiality concerns, please feel free to discuss them with us.

What languages do you translate?

We offer translation services in English, French, and Arabic. If you need a language not listed, please contact us, and we will do our best to accommodate your needs.

What is the turnaround time for translation projects and what should I do if I have an urgent request?

The turnaround time depends on the size and complexity of your project. Typically, we can provide an estimate once we understand the specifics of your request. For urgent translation projects, we offer expedited services. If you need your translation completed in a short time frame, please contact us as soon as possible, and we will do our best to accommodate your request.

How much does translation cost?

Translation costs vary depending on factors such as language pair, project complexity, word count, and turnaround time. We offer competitive pricing and will provide a detailed quote after assessing your project requirements.

What happens if I'm not satisfied with the translation?

If you are not completely satisfied with the work, please let us know, and we will take the necessary steps to meet your expectations.

How do I pay for my translation services?

We accept a variety of payment methods, including e-transfers, bank transfers, and checks.

Payment & Policy

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FAQ

FAQ

General Question

What types of translation services do you offer?

How do you ensure the accuracy of your translations?

How do I request a quote for a translation project?

Do you offer certified translation services?

How do you handle confidential information?

What languages do you translate?

What is the turnaround time for translation projects and what should I do if I have an urgent request?

How much does translation cost?

What happens if I'm not satisfied with the translation?

How do I pay for my translation services?

Payment & Policy

Changing the timezone ?

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Translation and localization services

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